UNIFIED COMMUNICATIONS

Bring calling, meetings, messaging, and collaboration together in a single, secure communications platform that supports modern, flexible work.

Unified Communications, Built for Reliable and Secure Connection

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Unified Communications, Designed for Modern Work

Unified communications brings calling, meetings, messaging, and collaboration together into a single, secure platform. CorIT Tech designs, deploys, and manages unified communications solutions that improve collaboration, support flexible work, and deliver reliable communication across your business.

CorIT Tech delivers unified communications services across New Zealand, helping organisations implement secure and reliable calling, meetings, and collaboration platforms.

Connect Your Teams Anywhere

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What Unified Communications Means at CorIT Tech

Unified communications is not just about phone systems or video calls. It’s about enabling people to communicate clearly, securely, and reliably, wherever they are.

At CorIT Tech, we treat unified communications as a core business platform, designed with reliability, security, and ongoing support in mind. We ensure your communications tools integrate seamlessly with Microsoft 365, cloud platforms, and your wider IT environment.

Unified Communications Solutions We Deliver

Hosted 3CX

Our Hosted 3CX solution delivers a flexible, feature-rich phone system without the complexity of on-prem infrastructure. We design, host, and manage 3CX platforms that support voice, video, chat, and contact centre functionality, tailored to your business needs.

Microsoft Teams Phone System

Microsoft Teams Phone turns Teams into a complete enterprise phone system. CorIT Tech designs and manages Teams Phone environments that integrate seamlessly with Microsoft 365, enabling secure calling, voicemail, and collaboration from a single platform.

Microsoft Teams Meeting Rooms

Microsoft Teams Rooms provide a consistent, high-quality meeting experience for in-room and remote participants. We design, deploy, and support Teams Rooms solutions that integrate audio, video, and room systems for reliable, professional meetings.

AI & Analytics

We apply AI and analytics to unified communications platforms to improve call quality, transcription, user experience, and operational insight. This includes monitoring usage patterns, call performance, and service trends to help optimise reliability, capacity, and user adoption over time.

Advisory & Integration

We provide advisory and integration services to ensure unified communications platforms are designed, deployed, and integrated correctly to your core business systems. This includes platform selection, system integration, number planning, and alignment with Microsoft 365, cloud, and security services.

Unified Communications Services We Deliver

Our unified communications services cover the full lifecycle of your communications platform, from initial advisory and design through to secure deployment, ongoing support, and optimisation. We focus on delivering reliable, secure communications that can be operated confidently day to day.

Advisory & Design

We assess your current communications environment, user needs, and business objectives to design the right unified communications solution. This includes platform selection, call flow design, numbering strategy, and integration planning.

Deployment & Integration

We deliver structured deployments for hosted voice, Teams Phone, and Teams Rooms, including configuration, number porting, device setup, and integration with Microsoft 365 and other systems.

Security & Resilience

Unified communications platforms are part of your security surface. We design solutions with identity-based access control, secure configurations, resilience planning, and integration with your broader cybersecurity controls.

Ongoing Support & Management

We provide ongoing support and management for unified communications platforms, including monitoring, incident response, changes, and optimisation to ensure reliability and user satisfaction.

Why CorIT Tech for Unified Communications

Choosing the right unified communications partner is about more than features or platforms. CorIT Tech provides platform-agnostic advice, secure design, and ongoing operational support to ensure your communications environment is reliable, integrated, and easy to manage over time.

  • Platform-agnostic advice across 3CX and Microsoft Teams
  • Seamless integration with Microsoft 365 and Cloud Services
  • Security-first design and configuration
  • Proven experience supporting NZ businesses
  • Ongoing support, not just project delivery

Unified communications should simplify work, not introduce new complexity.

Connect Your Teams Anywhere

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Why CorIT Tech for Unified Communications

Who This Is For

Our unified communications services are ideal for organisations that:

  • Support hybrid or remote workforces
  • Want to modernise legacy phone systems
  • Rely on Microsoft 365 and Teams
  • Need reliable, secure communications
  • Want expert support without building internal capability

UNIFIED COMMUNICATIONS FREQUENTLY ASKED QUESTIONS

Our Unified Communications model is designed to be transparent, proactive and easy to understand. These FAQs cover how we deliver support, security and continual improvement for your business.

Unified communications brings calling, meetings, messaging, and collaboration together into a single, integrated platform. It allows teams to communicate consistently across devices and locations, supporting modern and flexible work.

Yes. We provide platform-agnostic unified communications solutions, including Hosted 3CX and Microsoft Teams Phone. We help you select and operate the platform that best fits your business, user needs, and existing IT environment.

In most cases, yes. Unified communications platforms can replace legacy PBX and on-prem phone systems, delivering improved flexibility, scalability, and integration with modern collaboration tools like Microsoft Teams.

Yes. We manage number porting, call flow configuration, device provisioning, and user setup as part of our deployment services to ensure a smooth transition with minimal disruption.

Unified communications platforms are part of your security surface. We design solutions with identity-based access control, secure configurations, resilience planning, and integration with your broader cybersecurity controls to reduce risk.

Yes. Unified communications is ideal for hybrid and remote work, enabling staff to make and receive calls, join meetings, and collaborate securely from anywhere using approved devices and identities.

Yes. We provide ongoing support and management, including monitoring, incident response, changes, and optimisation. Our focus is on reliability and user experience over time, not just project delivery.

Yes. We design unified communications solutions that integrate seamlessly with Microsoft 365, including Teams, Outlook, and identity services, creating a consistent and secure user experience.

We design platforms with resilience, monitoring, and performance optimisation in mind. This includes call quality monitoring, capacity planning, and proactive management to maintain reliable communications.

Simplify How Your Teams Communicate

Whether you’re modernising your phone system, rolling out Teams Phone, or upgrading meeting rooms, CorIT Tech can help you deliver a unified communications platform that works.

Contact us
Talk to a Technology Success Manager