Executive Summary
The Epoxy School, a specialist education provider in epoxy flooring training, needed a modern and scalable intranet to unify communication, centralise training materials, and improve productivity across their teams. Their previous environment lacked structure, had duplicated content, and made it difficult for trainers and administrators to find critical information quickly.
CorIT Tech deployed a tailored SharePoint Online intranet using the Modern Workplace Hub framework, giving The Epoxy School a centralised and intuitive digital workspace. The new solution dramatically improved internal communication, governance, findability, and day-to-day efficiency, while laying the foundation for future growth and operational scale.
Client Overview
The Epoxy School delivers hands-on epoxy flooring training and certification across Australasia, supporting professionals in trades, construction, and specialist coating industries. With a growing number of students, trainers, and operational requirements, the organisation needed a reliable intranet environment for staff collaboration and course management.
Challenge
Before engaging CorIT Tech, The Epoxy School experienced several pain points:
Training content and documents stored inconsistently across devices and cloud services
Limited visibility of course materials, policies, and internal information
Duplicate or outdated resources causing operational inefficiencies
No centralised channel for news, updates, or internal communication
Difficulty scaling operations and onboarding new trainers
These issues created risk, slowed training delivery, and limited the business’s ability to operate efficiently across multiple locations.
Objectives
The Epoxy School set clear goals for the intranet transformation:
Centralise all internal documents, training content, and operational information
Improve communication across trainers, admin teams, and leadership
Enable a structured, scalable SharePoint environment tied to Microsoft Teams
Establish consistent document governance, metadata, and searchability
Provide a modern, user-friendly experience with fast onboarding
Solution
CorIT Tech implemented the Modern Workplace Hub SharePoint Intranet, a proven framework designed for rapid deployment and long-term scalability.
Key Components
SharePoint Online intranet with custom branding
Department landing pages for Training, Operations, Admin, and Marketing
Structured document libraries with metadata for policies, templates, forms, and course materials
Mega-menu navigation for intuitive access to business areas
Microsoft Teams integration for collaboration and file access
Corporate news, events, and organisational calendar
Security groups and permission-based access control
Methodology Highlights
Discovery workshops to understand workflows and content needs
Clean and consistent information architecture
Deployment of the Modern Workplace Hub foundation
Metadata taxonomy aligned to training and education processes
Onboarding and handover workshop for staff
Implementation
CorIT Tech delivered the solution through a structured, best-practice deployment approach:
Execution Strategy
Build of intranet foundation, business units, and document structure
Migration of selected training and corporate documents
Implementation of metadata columns such as Business Function and Approval Status
Integration with Microsoft Teams to streamline trainer collaboration
User Training & Change Management
A 90-minute workshop introducing SharePoint fundamentals and content governance
Hands-on demonstrations for content owners and trainers
Simple quick-start guides to support adoption
Challenges Resolved
Standardised all training content into a governed structure
Removed file duplication through metadata classification
Improved navigation through clear information architecture and mega-menu design
Results / Outcomes
The SharePoint intranet delivered immediate value across the organisation.
Quantitative Outcomes
60 percent faster document retrieval
40 percent reduction in content duplication
100 percent alignment across teams accessing core training material
Qualitative Outcomes
Consistent, centralised access to course materials and policies
Stronger communication through news, announcements, and corporate calendar
Trainers now collaborate effortlessly via Microsoft Teams
Improved operational governance and digital maturity
Conclusion
The Epoxy School’s new SharePoint Online intranet has transformed the way their teams communicate, access resources, and deliver training. With a scalable and structured Modern Workplace Hub foundation, they are now positioned to grow operations, expand training services, and continue improving efficiency across the business.
Future opportunities include automating content workflows, enabling Purview compliance, and enhancing student lifecycle processes with Power Automate.
Client Testimonial
“The new intranet has made our day-to-day work dramatically easier. Our trainers can finally find what they need quickly, and communication across the team has never been clearer. CorIT Tech delivered exactly what we needed with a smooth and professional process.”
Donovan Blom – Operational Director, The Epoxy School
