Executive Summary
When a globally recognised luxury yacht brand operates in New Zealand, the technology supporting the local business needs to reflect the same expectations around quality, reliability and service that define the brand itself.
Sessa Marine is an internationally recognised name in luxury yachting, combining Italian design, technological innovation and craftsmanship across a range of premium motor yachts. With a heritage dating back to 1958 and an international dealer network, the brand has built its reputation around design, performance, quality and the customer experience.
As Sessa Marine strengthened its presence in New Zealand, it selected CorIT Tech as its Managed Services Provider, establishing a modern IT support, management and cybersecurity capability designed to support the local operation while aligning with the standards expected of a global premium brand.
The partnership provides Sessa Marine New Zealand with a single technology partner responsible for the ongoing management, support and protection of its IT environment, giving the team confidence that technology can enable the business rather than become a distraction from it.
Client Overview
Client: Sessa Marine
Location: Auckland, New Zealand
Founded in 1958, Sessa Marine is an Italian yacht manufacturer with more than six decades of nautical heritage.
The company designs and manufactures premium motor yachts that combine Italian design, technological innovation, craftsmanship and performance. Its current yacht portfolio includes Coupé and Flybridge models, while its wider brand portfolio also includes the Key Largo range.
Sessa Marine’s history has been characterised by continuous innovation and international expansion. Its official company history records expansion into the United States through Sessa America, entry into the market for yachts exceeding 20 metres, and the establishment of manufacturing operations in South America as the brand expanded internationally.
For Sessa Marine New Zealand, representing a premium international brand also creates an expectation that the technology supporting its people and customers is professional, secure, responsive and reliable.
Challenge
Operating as part of an international luxury brand requires more than simply providing employees with computers and Microsoft 365 accounts.
Sessa Marine New Zealand required a technology partner capable of taking responsibility for its wider IT environment and providing the combination of day-to-day user support, proactive technology management and cybersecurity required by a modern business.
The challenge was to establish an IT operating model that could:
- Provide responsive support when employees need assistance.
- Proactively monitor and manage business technology.
- Protect users, devices, identities and cloud services against modern cyber threats.
- Maintain consistent technology standards.
- Support Microsoft 365 and cloud applications.
- Manage employee onboarding and offboarding.
- Provide visibility into the health and security of the environment.
- Give the business access to strategic technology advice as its New Zealand operation evolves.
Rather than managing these areas through separate suppliers and disconnected technology products, Sessa Marine New Zealand wanted a trusted technology partner capable of providing an integrated managed service.
Objectives
Sessa Marine New Zealand’s engagement with CorIT Tech was designed around several key objectives:
Improve technology reliability
Establish proactive monitoring and management to identify and resolve technology issues before they materially impact the business.
Strengthen cybersecurity
Introduce layered protection across endpoints, identities, email and Microsoft 365.
Provide responsive IT support
Give employees access to a dedicated support capability when technology issues arise.
Simplify IT management
Create a single point of accountability for the ongoing management of the IT environment.
Standardise the environment
Establish consistent configuration, security and management standards across users and devices.
Support future growth
Build a technology foundation capable of evolving alongside Sessa Marine New Zealand as the business grows.
Solution
CorIT Tech implemented its Managed Services framework for Sessa Marine New Zealand, bringing together IT support, proactive management, cybersecurity and strategic technology guidance under a single service.
Managed IT Support
Sessa Marine New Zealand users receive access to CorIT Tech’s Service Desk for ongoing technical assistance and issue resolution.
The service provides a clear escalation point for technology issues, reducing the need for employees to troubleshoot problems themselves or coordinate multiple technology suppliers.
Proactive Device Management
CorIT Tech’s Centralised Services capability provides ongoing monitoring and management of supported devices.
This creates greater visibility into the health of the environment and allows maintenance, patching and remediation activities to be managed proactively rather than relying solely on users reporting problems.
Cybersecurity
Security is integrated directly into the managed-service model rather than treated as a separate technology layer.
The service incorporates capabilities designed to protect:
- Endpoints
- User identities
- Microsoft 365
- Business data
This includes Endpoint Detection and Response and Identity Threat Detection and Response capabilities backed by ongoing security monitoring.
Microsoft 365 and Cloud Management
CorIT Tech provides ongoing administration and support for Microsoft 365 and supported cloud services, helping ensure that users, applications and security configurations remain appropriately managed.
User Lifecycle Management
Employee starters and leavers are incorporated into the managed service, allowing accounts, devices and access to be managed consistently as employees join, move within or leave the business.
Backup and Business Continuity
The managed environment incorporates appropriate backup and data-protection capabilities to reduce the business impact associated with accidental deletion, data loss or other technology incidents.
Technology Governance
Beyond operational support, CorIT Tech provides ongoing account management and technology governance.
Regular reviews provide an opportunity to assess:
- Technology performance.
- Security posture.
- Emerging risks.
- Technology standards.
- Future requirements.
- Improvement opportunities.
This shifts the relationship from reactive IT support toward an ongoing technology partnership.
Implementation
CorIT Tech’s onboarding process focused on transitioning Sessa Marine New Zealand into a centrally managed and supportable environment.
The implementation included discovery of the existing technology landscape, onboarding of supported users and devices, configuration of management and monitoring capabilities, establishment of security controls and integration into CorIT Tech’s service-management processes.
A key principle throughout the implementation was to minimise disruption to Sessa Marine’s day-to-day operation.
Rather than technology being treated as a one-off deployment, the environment was transitioned into an ongoing managed-services lifecycle covering:
Discover → Standardise → Secure → Monitor → Support → Improve
This provides Sessa Marine New Zealand with both immediate operational support and a framework through which the environment can continue to mature.
Results
The engagement has established a consolidated managed-services model for Sessa Marine New Zealand, providing the business with a clear technology partner responsible for supporting and protecting its environment.
Key outcomes include:
A Single Point of Accountability
Sessa Marine New Zealand now has a dedicated technology partner responsible for coordinating its managed IT environment, reducing fragmentation and simplifying technology management.
Improved Support Experience
Employees have a defined support pathway when technology issues occur, backed by CorIT Tech’s Service Desk and escalation capabilities.
Proactive IT Management
Monitoring and centralised management provide greater visibility into device health and allow technology issues to be identified and addressed proactively.
Stronger Cybersecurity
Layered endpoint, identity, email and Microsoft 365 security capabilities provide greater protection against modern cyber threats.
Consistent Technology Standards
The managed-services framework establishes a more consistent approach to device management, user administration, security and cloud services.
Strategic Technology Partnership
Regular account management and technology reviews give Sessa Marine New Zealand access to ongoing guidance as its requirements evolve.
Most importantly, the partnership allows the Sessa Marine New Zealand team to remain focused on its customers and the luxury marine market while CorIT Tech takes responsibility for the ongoing management of its technology environment.
Conclusion
Sessa Marine has spent decades building a global reputation around Italian design, innovation, craftsmanship and quality. Its official history traces the business back to 1958, while today’s yacht range continues to emphasise the combination of design, technology, performance and luxury that has defined the brand internationally.
Sessa Marine New Zealand’s partnership with CorIT Tech extends that focus on quality into its local technology environment.
By bringing IT support, proactive management, cybersecurity, Microsoft 365 management and technology governance together under one managed-services partnership, CorIT Tech is providing Sessa Marine New Zealand with a secure and scalable technology foundation for its next stage of growth.
For CorIT Tech, the engagement demonstrates its ability to support premium international brands operating in New Zealand, combining enterprise-grade technology and cybersecurity capabilities with the responsiveness and accountability of a local technology partner.
Client Testimonial
“Partnering with CorIT Tech has given Sessa Marine New Zealand confidence that our technology is being proactively managed, supported and protected. The team has taken the time to understand our business and has made the transition straightforward. Having a responsive local technology partner managing our IT and cybersecurity allows us to focus on growing the Sessa Marine brand and delivering the level of experience our customers expect.”
Steve Shaw – Director, Sessa Marine New Zealand
