Executive Summary
Huntress Recruitment, a newly established recruitment agency in New Zealand, partnered with CorIT Tech to design, implement, and support its entire IT foundation from day one. As a start-up business handling sensitive candidate and client data, Huntress required secure, scalable systems without unpredictable IT costs.
CorIT Tech delivered a fully managed, fixed flat-fee IT services model combined with its Token-based professional services framework. This enabled Huntress Recruitment to receive project delivery, strategic advisory, Microsoft 365 setup, cybersecurity implementation, and ongoing support without unexpected professional service invoices.
The result was a secure, structured, and scalable IT environment that supports growth while maintaining predictable monthly costs and long-term clarity.
Client Overview
Huntress Recruitment is a newly launched New Zealand recruitment agency focused on delivering high-quality candidate placement and client partnership services. As a start-up in a competitive industry, the business required immediate access to enterprise-grade IT capabilities while maintaining tight financial control during early growth stages.
Recruitment businesses operate in a data-sensitive environment, managing personal information, employment records, and confidential client data. From inception, Huntress Recruitment required secure collaboration tools, strong identity controls, endpoint management, and business continuity safeguards.
Challenge
As a new business, Huntress Recruitment faced foundational IT challenges:
- No existing infrastructure, policies, or governance frameworks
- Need for secure Microsoft 365 tenant configuration from scratch
- Device provisioning and endpoint protection setup
- Cybersecurity controls appropriate for handling sensitive recruitment data
- Requirement for predictable IT costs during early-stage growth
- Desire to avoid large upfront project fees or fragmented billing
Without structured setup and advisory support, the business risked building inconsistent systems that would later require remediation. Additionally, unpredictable project-based billing could create financial strain during early growth.
Objectives
Huntress Recruitment sought to:
- Establish a secure, professionally configured IT foundation from launch
- Implement Microsoft 365 with best-practice governance and security
- Deploy endpoint management and protection across devices
- Ensure business continuity and backup safeguards
- Receive strategic advisory support without separate consulting invoices
- Maintain a fixed, predictable monthly IT cost structure
Solution
CorIT Tech delivered a comprehensive Managed IT Services engagement built around two core principles: predictable pricing and scalable delivery.
Technologies and Services Deployed
- Microsoft 365 tenant setup and secure configuration
- Conditional access and identity governance
- Endpoint provisioning and device management
- Email security and data protection controls
- Backup and continuity configuration
- Ongoing helpdesk and operational support
Token Model Integration
Unlike traditional MSP models that charge separately for projects and professional services, CorIT Tech implemented its Token model. This allowed Huntress Recruitment to draw down from an allocated pool of service tokens for:
- Line of business integration
- Policy refinement
- Security enhancements
- Professional service engagements
- Strategic advisory sessions
- Workflow improvements
This removed the friction of approval cycles for minor projects and eliminated surprise professional services invoices.
Methodology
The engagement followed a structured build-and-transition framework:
Business requirements workshop
Secure Microsoft 365 tenant configuration
Device provisioning and identity enforcement
Security hardening and policy alignment
Transition into steady-state managed services
Leadership stakeholders were engaged throughout to align technology decisions with business direction.
Implementation
Execution Strategy
The implementation was delivered in a phased rollout aligned to business launch timelines. Core infrastructure and Microsoft 365 configuration were prioritised to ensure immediate operational readiness.
Integration Steps
- Tenant build and domain configuration
- Identity security policies and conditional access enforcement
- Device setup and endpoint protection deployment
- Email security configuration
- Backup validation and testing
Change Management
As a new business, change management focused on enabling staff to operate securely from day one. Clear guidance and support were provided to embed good security habits early.
Challenges and Resolutions
Start-ups often evolve rapidly. As Huntress Recruitment refined internal processes, IT requirements shifted. The Token model enabled agile adjustments without renegotiating scope or raising new project quotes.
Results / Outcomes
Following implementation, Huntress Recruitment achieved:
- Fully operational IT environment from business launch
- Secure Microsoft 365 configuration aligned to best practice
- Predictable fixed monthly IT expenditure
- Embedded professional services without separate project billing
- Scalable framework supporting business growth
- Reduced financial risk associated with traditional MSP billing models
Qualitatively, leadership gained confidence that IT was structured correctly from inception, avoiding costly remediation later.
Conclusion
By partnering with CorIT Tech from inception, Huntress Recruitment established a secure and scalable IT foundation built for growth.
The combination of fixed flat-fee Managed IT Services and the Token-based professional services model provided clarity, predictability, and flexibility. Instead of reacting to IT challenges, Huntress Recruitment operates with a proactive support framework aligned to long-term business success.
This engagement demonstrates how new businesses can launch with enterprise-grade IT capability without enterprise-level billing complexity.
Client Testimonial
“Launching a new business comes with enough uncertainty. CorIT Tech provided structure, clarity, and predictable IT support from day one. The Token model gives us flexibility without worrying about additional project invoices.”
Debbie Tuck – Founder and Director, Huntress Recruitment
Executive Summary
XM Security is a rapidly growing security services provider operating across New Zealand. As their operations expanded, the organisation required a resilient, always-on IT and security capability to support round-the-clock services, protect sensitive systems, and reduce operational risk.
To support this growth, XM Security partnered with CorIT Tech to deliver 24/7 managed IT support and continuous security monitoring. The engagement focused on improving system reliability, strengthening security posture, and ensuring XM Security’s internal IT environment could scale safely alongside the business.
The result was a stabilised, secure, and proactively managed IT environment, giving XM Security confidence that both their operational systems and security tooling are continuously monitored, supported, and protected, day and night.
Client Overview
XM Security Group is a New Zealand-based security services provider delivering professional security solutions for commercial and industrial clients. Their services rely heavily on technology, including surveillance systems, monitoring platforms, communication tools, and internal business systems.
As a security-focused organisation, XM Security places a strong emphasis on reliability, uptime, and risk management, both for their customers and internally. Any disruption to systems or security controls could directly impact service delivery and reputation.
Challenge
As XM Security continued to scale, several challenges emerged:
Limited after-hours IT coverage, creating risk for a business operating outside standard working hours
Increased security exposure as systems, users, and endpoints grew
Reactive support model, with issues often addressed only once they had already impacted operations
Operational risk associated with downtime, security alerts, or unmonitored systems during critical periods
XM Security required a partner capable of providing continuous IT and security oversight, aligned with the realities of a 24/7 operational environment.
Objectives
The key objectives of the engagement were to:
Establish 24/7 IT support coverage for business-critical systems
Implement continuous security monitoring to detect and respond to threats early
Improve system reliability, uptime, and response times
Reduce operational and security risk as the business scaled
Provide a trusted IT partner capable of proactively managing the environment
Solution
CorIT Tech delivered a fully managed IT and security services model, tailored to XM Security’s operational needs.
Technologies and Services Deployed
24/7 Managed IT Support (Service Desk and escalation coverage)
24/7 Security Monitoring and alerting
Proactive endpoint, identity, and system monitoring
Centralised logging, alerting, and incident response workflows
Process and Methodology
Baseline assessment of the existing IT and security environment
Alignment of monitoring and alerting with business-critical systems
Implementation of proactive support and response procedures
Ongoing service reviews to refine and improve coverage
Stakeholder Involvement
Close collaboration with XM Security leadership and operational teams
Clear communication channels for incidents, changes, and escalations
Implementation
The implementation was delivered in a structured and low-disruption manner:
Environment onboarding into CorIT Tech’s managed services platform
Configuration of monitoring, alerting, and response workflows
Integration with existing systems to avoid operational disruption
Establishment of 24/7 support and escalation processes
Any onboarding challenges were addressed collaboratively, ensuring minimal impact to XM Security’s day-to-day operations while improving visibility and control across the environment.
Results / Outcomes
The engagement delivered both immediate and long-term benefits:
Key Outcomes
24/7 IT support coverage for business-critical systems
Continuous security monitoring, reducing detection and response times
Improved system stability and reduced unplanned downtime
Increased confidence in the organisation’s internal security posture
Business Benefits
Reduced operational risk for a 24/7 service provider
Improved responsiveness to IT and security incidents
Ability to scale operations without increasing internal IT overhead
Stronger alignment between technology, security, and business growth
Conclusion
By partnering with CorIT Tech, XM Security transitioned from a reactive IT model to a proactively managed, security-first operating environment. The introduction of 24/7 IT support and security monitoring has enabled XM Security to focus on delivering high-quality security services, knowing their internal systems are continuously monitored, supported, and protected.
This engagement has positioned XM Security with a scalable IT foundation that supports future growth while maintaining the reliability and security expected of a modern security services provider.
Client Testimonial
“Partnering with CorIT Tech has given us confidence that our IT and security systems are monitored and supported around the clock. Their proactive approach has reduced risk and allowed us to focus on growing our business.”
Levi Menzies – Director, XM Security
Executive Summary
XM Security is a rapidly growing security services provider operating across New Zealand. As their operations expanded, the organisation required a resilient, always-on IT and security capability to support round-the-clock services, protect sensitive systems, and reduce operational risk.
To support this growth, XM Security partnered with CorIT Tech to deliver 24/7 managed IT support and continuous security monitoring. The engagement focused on improving system reliability, strengthening security posture, and ensuring XM Security’s internal IT environment could scale safely alongside the business.
The result was a stabilised, secure, and proactively managed IT environment, giving XM Security confidence that both their operational systems and security tooling are continuously monitored, supported, and protected, day and night.
Client Overview
XM Security Group is a New Zealand-based security services provider delivering professional security solutions for commercial and industrial clients. Their services rely heavily on technology, including surveillance systems, monitoring platforms, communication tools, and internal business systems.
As a security-focused organisation, XM Security places a strong emphasis on reliability, uptime, and risk management, both for their customers and internally. Any disruption to systems or security controls could directly impact service delivery and reputation.
Challenge
As XM Security continued to scale, several challenges emerged:
Limited after-hours IT coverage, creating risk for a business operating outside standard working hours
Increased security exposure as systems, users, and endpoints grew
Reactive support model, with issues often addressed only once they had already impacted operations
Operational risk associated with downtime, security alerts, or unmonitored systems during critical periods
XM Security required a partner capable of providing continuous IT and security oversight, aligned with the realities of a 24/7 operational environment.
Objectives
The key objectives of the engagement were to:
Establish 24/7 IT support coverage for business-critical systems
Implement continuous security monitoring to detect and respond to threats early
Improve system reliability, uptime, and response times
Reduce operational and security risk as the business scaled
Provide a trusted IT partner capable of proactively managing the environment
Solution
CorIT Tech delivered a fully managed IT and security services model, tailored to XM Security’s operational needs.
Technologies and Services Deployed
24/7 Managed IT Support (Service Desk and escalation coverage)
24/7 Security Monitoring and alerting
Proactive endpoint, identity, and system monitoring
Centralised logging, alerting, and incident response workflows
Process and Methodology
Baseline assessment of the existing IT and security environment
Alignment of monitoring and alerting with business-critical systems
Implementation of proactive support and response procedures
Ongoing service reviews to refine and improve coverage
Stakeholder Involvement
Close collaboration with XM Security leadership and operational teams
Clear communication channels for incidents, changes, and escalations
Implementation
The implementation was delivered in a structured and low-disruption manner:
Environment onboarding into CorIT Tech’s managed services platform
Configuration of monitoring, alerting, and response workflows
Integration with existing systems to avoid operational disruption
Establishment of 24/7 support and escalation processes
Any onboarding challenges were addressed collaboratively, ensuring minimal impact to XM Security’s day-to-day operations while improving visibility and control across the environment.
Results / Outcomes
The engagement delivered both immediate and long-term benefits:
Key Outcomes
24/7 IT support coverage for business-critical systems
Continuous security monitoring, reducing detection and response times
Improved system stability and reduced unplanned downtime
Increased confidence in the organisation’s internal security posture
Business Benefits
Reduced operational risk for a 24/7 service provider
Improved responsiveness to IT and security incidents
Ability to scale operations without increasing internal IT overhead
Stronger alignment between technology, security, and business growth
Conclusion
By partnering with CorIT Tech, XM Security transitioned from a reactive IT model to a proactively managed, security-first operating environment. The introduction of 24/7 IT support and security monitoring has enabled XM Security to focus on delivering high-quality security services, knowing their internal systems are continuously monitored, supported, and protected.
This engagement has positioned XM Security with a scalable IT foundation that supports future growth while maintaining the reliability and security expected of a modern security services provider.
Client Testimonial
“Partnering with CorIT Tech has given us confidence that our IT and security systems are monitored and supported around the clock. Their proactive approach has reduced risk and allowed us to focus on growing our business.”
Levi Menzies – Director, XM Security
